Terms of service
1. About Our Store
Rivermark Living Store is operated by RIVERMARK LIVING LLC. In these terms, "we," "us," and "our" refer to RIVERMARK LIVING LLC. These terms apply to your use of rivermarklivingstore.com and purchases from our store.
2. Orders and Customer Information
You must be at least 18 years old or place your order through a parent or legal guardian. Provide accurate billing, shipping, and contact information, and use a payment method you are authorized to use.
An order confirmation acknowledges receipt of your order. We may decline or cancel an order because of unavailable stock, a pricing error, a payment problem, suspected fraud, or an unsupported delivery address. If we cancel a paid order, we will notify you and provide a full refund to the original payment method.
3. Products and Prices
We sell household and kitchen products. Product pages describe each item's features, dimensions, materials, and included components where applicable. Screen settings may affect how colors appear.
Prices are in U.S. dollars. Applicable sales tax and the full order total are shown at checkout before payment. Price changes do not apply retroactively to accepted orders. We will not charge a higher price to correct an error without your agreement.
4. Changes and Cancellations
Email info@rivermarklivingstore.com within 24 hours of placing your order to request a change or cancellation. Include your order number and the change you need.
Requests cannot be guaranteed once processing or shipment has begun. This does not affect your rights under our Refund Policy or applicable law.
5. Shipping, Returns, and Payments
Our Shipping Policy, Refund Policy, and Payment Policy form part of these terms. Please review them before ordering. They explain delivery areas, timeframes, return conditions, costs, and refund processing.
6. Product Use
Use products only for their intended purpose and follow the supplied instructions, care guidance, and warnings. Check any stated weight, temperature, or compatibility limits before use. Stop using a product if it is damaged or unsafe.
7. Website Use and Content
Do not use this website for unlawful activity, payment fraud, unauthorized access, or interference with its operation. Content owned by us or our licensors may not be reproduced for commercial use without permission, except where the law allows.
8. Shopify and Personal Information
Our store is hosted by Shopify, which processes information when you browse and make purchases. Depending on the services enabled, this may include services based on your interactions with Shopify and other merchants. Information may be processed by Shopify and other service providers in other countries.
Our Privacy Policy explains our data practices and your choices. Shopify's Consumer Privacy Policy is available at https://www.shopify.com/legal/privacy/consumers.
9. Liability and Your Legal Rights
To the extent permitted by law, we are not liable for indirect or consequential losses caused by improper product use or website interruptions. This does not exclude liability or consumer rights that cannot lawfully be excluded.
10. Governing Law
These terms are governed by the laws of the Commonwealth of Kentucky and applicable United States federal law, without limiting mandatory consumer protections that apply where you live.
11. Contact
Store Name: Rivermark Living Store
Legal Business Name: RIVERMARK LIVING LLC
Website: https://rivermarklivingstore.com
Email: info@rivermarklivingstore.com
Phone: --
Business Address: 1850 GARRARD ST, COVINGTON, KY 41014, United States
Customer Service Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC-5)
Closed: Saturdays, Sundays, and U.S. federal holidays